Frequently Asked Questions
Yes, we ensure that the product you receive matches the one shown in the picture. We strive to provide accurate descriptions and high-quality images to reflect the actual product. However, slight variations may occur due to lighting or display settings.
You can view your sales receipt in your account dashboard under the 'Orders' or 'Purchase History' section. Once logged in, simply select the order to access and download your receipt. If you need further assistance, feel free to contact our support team.
- Review Our Return Policy: Check our return policy to ensure your item is eligible for return.
- Initiate a Return Request: Log in to your account, go to the 'Orders' section, and select the item you want to return. Click on 'Request Return' and fill out the required details.
- Prepare the Item: Pack the item securely in its original packaging, including all tags, accessories, and documentation.
- Ship the Item: Follow the instructions provided after your return request is approved. Use the shipping label if one is provided or send the item to the specified return address.
We strive to restock popular items as quickly as possible. If an item is marked as 'out of stock,' you can check back later or contact our support team for updates. In some cases, you may have the option to sign up for a notification when the item becomes available again.